1. Introduction
Delta Studio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us when using our intake form or services, including:
- Name and contact information (email, phone, address)
- Business information (name, industry, description)
- Project requirements and preferences
- Uploaded files (logos, images, documents)
- Payment and billing information
- Communications with us
📋 2.2 Referral Account Data
If you create an account to participate in our referral program, we additionally collect and store:
- Email address — for login and notifications
- Full name — for identification and payment processing
- Phone number (optional) — for contact purposes
- Password — stored as a secure one-way hash (not readable)
- Referral code — automatically generated unique identifier
- Account creation date and time
- Last login timestamp
- Referral activity — who you've referred and earnings
- Payment method preferences (Zelle, Venmo, etc.) for payouts
This data is stored securely in our protected database infrastructure. Session tokens are used to keep you logged in and expire after 30 days of inactivity.
2.3 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and approximate location
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
2.4 Cookies and Tracking
We use cookies and similar tracking technologies, including Meta Pixel and Google Analytics, to track activity on our service and improve user experience.
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our services
- Processing your website requests and quotes
- Managing your referral account and tracking earnings
- Sending transactional emails (welcome, password reset, notifications)
- Calculating and paying referral commissions
- Communicating with you about your project or account
- Sending marketing communications (with consent)
- Analyzing website usage and improving our services
- Complying with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who perform services on our behalf (hosting, email delivery, analytics)
- Payment processors for handling transactions
- Legal authorities when required by law
- Business transfers in connection with a merger or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encrypted data transmission (HTTPS/TLS)
- Password hashing (SHA-256 with salt)
- Secure session tokens
- Access controls and authentication
- Regular security updates
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Service Availability and Hosting
Delta Studio may provide website hosting services as part of our service offerings. Please note:
- Service availability: Websites are provided on an "as-is" and "as-available" basis with no guarantees of uptime or continuous availability.
- No liability for downtime: We are not liable for any website downtime, service interruptions, data loss, or unavailability, even when providing hosting services.
- Data backups: While we implement backup procedures, you are responsible for maintaining your own backups of critical content and data.
- Third-party dependencies: Our services may depend on third-party infrastructure (servers, CDNs, DNS providers) whose availability is outside our control.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:
- Project submissions: Retained indefinitely for our business records.
- Account data: Retained as long as your account is active.
- Referral data: Retained up to 30 days after account deletion.
- Deleted accounts: Personal data is removed within 30 days of deletion request, except where required by law.
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal exceptions)
- Opt-out: Unsubscribe from marketing emails
- Data portability: Request a portable copy of your data
To exercise these rights, please contact us using the information below.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure your data receives an adequate level of protection.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
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